Booking Terms and Conditions

Course Reservation & Payment Terms
All reservations for course places must be made using either the Imaging Innovated Ltd online system, by face to face card payment or by card transaction over the phone. Once a course place is reserved, an email will be generated stating the order reference and providing a link to the booking details and link to pay if offline payment option is selected. 
Once a reservation has been made for a course place whether paid in full or payment pending, the place is held unless Imaging Innovated Ltd is notified to cancel the reservation and acknowledges such notification and all cancellation terms will apply (see below).

Payment, if not made at time of reservation, is due 7 days prior to course commencement. A reminder that payment is due will be sent at 14 days prior to course commencement.
Imaging Innovated Ltd reserve the right to release course places to other attendees if payment is not received by 7 days prior to course commencement. In the case of late payment, admission to the course will only be allowed if course places are still available and upon receipt of full payment. Imaging Innovated Ltd reserve the right to refuse entry if full payment for the course has not been received.
Any discounts available at the time of booking will only be valid if full payment is made at the time of course registration or within the specified terms as appropriate.



Cancellations will only be accepted if made in writing and received at least 14 days prior to the course start date. 


Cancellations received between 7-14 days prior to the course start date will be subject to a cancellation charge of 50% of the course fee.


Cancellations received less than 7 days prior to the course commencement date will incur the full course fee. If a deposit payment has been made at the time of course booking this will be non-refundable.



Delegates are able to transfer a confirmed course booking between course dates provided that notification is received at least 14 days prior to the original course date. Without exception, individual places may be transferred once only, otherwise the full course fee will be payable. Transfers to an alternative course date will remain on the same booking and will not affect the original invoice and payment due date. An alternative course date must be chosen by the delegate and attended within 12 months from the original course date, otherwise a new full course fee will be payable. Any discount offered at the time of the original booking will need to be applied to an alternative course date within 12 months of the original course date. 
Early Bird Discount


We reserve the right to waive any discounts advertised in the event of failure to meet the conditions of course reservation and payment.



A substitute delegate may take the place of another delegate free of charge provided that the request is made in writing at least 7 days prior to the course date, otherwise a £20 administration fee will be charged.
Course Suitability

The delegate accepts that it is their responsibility to ensure that the course meets the needs of the delegate and that the delegate has the necessary prerequisite skill level to be able to achieve the course objectives. If the delegate has any doubts about the suitability of the course they should discuss this with Imaging Innovated Ltd in advance of their booking.
Course Amendments

Imaging Innovated Ltd reserves the right to cancel or postpone any course. In the event of cancellation all monies paid in respect of that course will be refunded or credited, provided that the delegate has complied with the terms herein. Additionally, Imaging Innovated Ltd reserves the right to amend the content, schedule and / or venue without prior notification.


Personal Property

Imaging Innovated Ltd cannot accept responsibility for any personal belongings at any course. Personal belongings remain the sole responsibility of the owner.
Delegate Attitude

It is assumed that all delegates will attend the course with the intention of gaining maximum benefit, however if any delegate behaves in a way which is detrimental to the course or any other delegate(s), Imaging Innovated Ltd reserves the right to expel the delegate(s) from the course. In these circumstances there will be no refund.



Imaging Innovated Ltd reserves the right to cancel any course due to insufficient number of delegates registered for that course. In this case the only liability of Imaging Innovated Ltd shall be to refund the delegate’s course fee. Imaging Innovated Ltd shall not be liable for failure to perform its duties due to accident, death, illness, industrial dispute, and third party default or for any reason outside of our reasonable control.
Imaging Innovated Ltd's liability for loss or damage, howsoever arising, will be limited to a claim for damages for a maximum amount equivalent to the delegate’s course fees for the course on which the loss or damage occurred.
Imaging Innovated Ltd will not be liable for indirect, special or consequential loss of profit or data howsoever arising.

The copyright and all other intellectual property rights in all course materials, course content and branding shall remain the sole and exclusive property of Imaging Innovated Ltd. No part of the course materials, course content or branding may be reproduced in any way nor stored in electronic form or transmitted by any means without written permission in advance from Imaging Innovated Ltd.

Imaging Innovated Ltd wish to ensure all delegates meet the training objectives set down for the course. All delegates will be asked to complete a confidential course assessment on completion along with current contact details.



Coronavirus Covid19

Due to government guidance relating to CoVID-19 we have announced alternative course dates and online training options for several of our courses.  Bookings are being taken for all our listed dates. 
Please contact us with any queries 


Radiation Protection (RPS and IRMER) Courses for Dental Practices

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MSK Radiology Signs:

See our current course listings on

Also  at the CSP website

"I just wanted to thankyou for a fantastic course in Hatfield the other week. Was extremely useful and has already had an impact upon my practice"

Jenny Wilson. Capital Physio. 
Hatfield MSK Imaging Referral and Interpretation Course. March 2018.


"Great course and fun on the @imagingi for MSK imaging referral and interpretation today. Highly recommend it !"


James Whatley - from twitter. 

Dartford MSK Imaging Referral and Interpretation Course. Oct 2018