Booking Terms and Conditions

Course Reservation & Payment Terms
All reservations for course places must be made using either the Imaging Innovated online system, by face to face card payment or by card transaction over the phone. Once a course place is reserved, an email will be generated stating the order reference and providing a link to the booking details and link to pay if offline payment option is selected. 
Once a reservation has been made for a course place whether paid in full or payment pending, the place is held unless Imaging Innovated Ltd is notified to cancel the reservation and acknowledges such notification and all cancellation terms will apply (see below).

Payment, if not made at time of reservation, is due 7 days prior to course commencement. A reminder that payment is due will be sent at 14 days prior to course commencement.
Imaging Innovated Ltd reserve the right to release course places to other attendees if payment is not received by 7 days prior to course commencement. In the case of late payment, admission to the course will only be allowed if course places are still available and upon receipt of full payment. Imaging Innovated Ltd reserve, the right to refuse entry if full payment for the course has not been received.
Any discounts available at the time of booking will only be valid if full payment is made at the time of course registration or within the specified terms as appropriate.



Cancellations will only be accepted if made in writing and received at least 14 days prior to the course start date and will be subject to a £20 administration fee per delegate cancellation. Cancellations received between 7-14 days prior to the course start date will be subject to a cancellation charge of 50% of the course fee. Cancellations received less than 7 days prior to the course commencement date will incur the full fee. If a deposit payment has been made at the time of course booking this will be non-refundable.



Clients are able to transfer a confirmed booking between course dates provided notification is received at least 14 days prior to the course date. Without exception, individual places may be transferred once only otherwise full course fee will be charged. Transfers to another course date will remain on the same booking and will not affect the original invoice and payment due date.
Early Bird Discount


We reserve the right to waive any discounts advertised in the event of failure to meet the conditions of course reservation and payment.



A substitute delegate may take the place of another delegate free of charge provided this is made at least 7 days prior to the course date, otherwise a £20 administration fee will be charged.
Course Suitability

The Client accepts that it is their responsibility to ensure that the course meets the needs of the delegate and that the delegate has the necessary prerequisite skill level to be able to achieve the course objectives. If the Client has any doubts about the suitability of the course they should discuss this in advance with Imaging Innovated Ltd.
Course Amendments

Imaging Innovated Ltd reserves the right to cancel or postpone any course. In the event of cancellation all monies paid in respect of that course will be refunded or credited. Additionally, Imaging Innovated Ltd reserves the right to amend the content, schedule and / or venue without prior notification.


Personal Property

Imaging Innovated Ltd cannot accept responsibility for any personal belongings at any course. Personal belongings remain the sole responsibility of the owner.
Delegate Attitude

It is assumed that all delegates will attend the course with the intention of gaining maximum benefit, however if any delegate behaves in a way which is detrimental to the course or any other delegate(s), Imaging Innovated Ltd reserve the right to expel the delegate(s) from the course. In these circumstances there will be no refund.



Imaging Innovated Ltd reserve the right to cancel any course due to insufficient number of delegates registered for that course. In this case the only liability of Imaging Innovated Ltd shall be to refund the client’s course fee. Imaging Innovated Ltd shall not be liable for failure to perform its duties due to accident, death, illness, industrial dispute, and third party default or for any reason outside our reasonable control.
Imaging Innovated Ltd's liability for loss or damage, however arising, will be limited to a claim for damages for a maximum amount equivalent to the client’s course fees for the course on which the loss or damage occurred.
Imaging Innovated Ltd will not be liable for indirect, special or consequential loss of profit or data however arising.

The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of Imaging Innovated Ltd. No part of the materials may be reproduced in any way nor stored in electronic form or transmitted by any means without written permission in advance.

Imaging Innovated Ltd wish to ensure all delegates meet the training objectives set down for the course. All delegates will be asked to complete a confidential course assessment on completion along with current contact details.



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"I just wanted to thankyou for a fantastic course in Hatfield the other week. Was extremely useful and has already had an impact upon my practice"

Jenny Wilson. Capital Physio. 
Hatfield MSK Imaging Referral and Interpretation Course. March 2018.


"Great course and fun on the @imagingi for MSK imaging referral and interpretation today. Highly recommend it !"


James Whatley - from twitter. 

Dartford MSK Imaging Referral and Interpretation Course. Oct 2018